The food delivery business is one of the fastest-growing businesses in the hospitality industry. A restaurant is a place for tearing our taste buds. As the world has started accepting different cultures and cuisines, we see a rise in the number of restaurants, cafes, bistros, and food joints. With the increased demand for healthy eating, an ever-increasing number of cafés are coming up each day. However, choosing the right restaurants where you can satisfy your taste buds can be taxing. Here enters the online food delivery app.
The convenience and leverage of ordering food online from anywhere at any given point of time has caught the attention of customers in 21st-century consumers. As per recent survey restaurants that are linked with online food delivery app profit 47% more than the non-linked ones.
We can see online food almost everywhere in our social media accounts. With the increasing competition, it is not only important to grab new customers but also retaining them in order to survive the market. In such cases, one needs to stand out among the rest. Going for an online presence can outdo physical presence, servings or hospitality. To game up the online market presence, one should opt for mobile services as most of us depend on our cellphones for our daily activities. The convenience of ordering food with just a click away can really help stocks increase.
It's also a boon for startup restaurants where investors only deliver their business online without having to invest huge capitals on a standalone shop. A perfect example of this could be Freshmenu.
Need of a food delivery app:
1. Medium of Sales: Food ordering apps are an incredible medium to drive sales as customers can not just book the table, they can also arrange food over the web.
2. Retargeting: Targeting the old customers gets easier with the push notifications. This provides a distinct advantage for many businesses. Restaurants retarget the old customers by sending meal offers, discount coupons, and many more.
3. Brand Building: It is not just a channel available to be purchased, having an application builds trust among clients in this manner, making a brand.
Considering the case of a big food network, Taco Bell, who concocted their own android and iOS application in October 2014 and within a year, this particular food application got over 3million installs, hereafter expanding the sales and the in-app orders became about 20% higher than the normal requests made personally.
With reference to the above example, let’s quickly see the below facts are relevant to online food ordering app:
- The online food delivery market is expected to increase by 34-36% over 2015 to 2020, as per Netscribes Research.
- According to the RedSeer report, the percentage increase in online food delivery has gone upto it to 150 % in 2016 with an estimated GMV of USD 300 million.
- As per a graph by Statista, in 2017, Revenue from the “Online Takeaway” segment summed upto to US$1540m and is expected to touch US$4036m by 2021.
There are various online food delivery app, that are currently ruling the market like Zomato, Swiggy, Uber eats. Few food chains have their own food delivery app, like PizzaHut, Dominoes, papa Johns, Fasoos, Box8. In this article we are going to talk about swiggy & zomato , app development cost of swiggy/zomato and some of the basic features and requirements that one needs to develop a food ordering app like swiggy or zomato.
What Features to include in Restaurant Finder, Food Ordering or Delivery App?
Swiggy Is a leading food ordering and the delivery application started in India. The company started its operations in 2014 and is headquartered in Bengaluru. Swiggy Bridges the gap between customers and restaurants. Keep reading to find out the features for developing a food ordering app like Swiggy.
Online Food Delivery App development Features and Development Hours
An online food ordering app ought to have an entrance control page where users can join. They can either sign up with their email address, social media account or by using One Time Password. Both the clients and the restaurant proprietors should enter their details which are ought to be captured in the app. To sign in, one can also utilize their online life page like Facebook or Twitter.
(Edits: Setting up the access control page usually takes about 60-70 hours.)
The app is divided into segments. The Home Page and the Admin page. Let's have a detailed look at the salient features of these pages.
1. Home Page
The page appears once the user login in the application. These are major features we should include in a food delivery app homepage.
Details of the Restaurant
The users should be able to view the essential information about the restaurant. This incorporates the restaurant name, address, the food offered, the class of eatery, operation time, a photo gallery of the food and the ambiance ( significant in choosing a particular restaurant), the type of services provided, the popular dish and the average cost of the dishes. These details provided enable the user to make an informed decision when searching for a perfect eatery.
If someone is looking to develop an online food ordering app, they should keep in mind to include the user profile in their app development. Users usually share a rundown of their preferred dishes and restaurants which saves the user’s searching time. The user profile is fundamental to the owners. It helps them to gather data to comprehend their customers’ preferences. This is useful in sending out customized notifications to customers for all the available offers and discounts.
Ratings and Reviews
Another significant element to remember for food delivery app is the ratings and reviews. These are basic as they assist users with giving input about their experience with the restaurant. It is through reviews that new customers take a chance with the decision for the best restaurants when searching with the app. The reviews given by customers will rely upon the productivity of the eatery in service delivery and the quality and taste of the food.
- The development time for basic app features should be 70-90 hours.
Geo-location Feature with Map Facility
Geolocation include is an absolute necessity in a food delivery app like Swiggy. Geolocation benefits along with map offices like Google API or Apple MapKit will assist clients with doing their search within the app and find restaurants.
The search are based on keywords and catchphrases using relevant keywords, and a list of eateries springs up. These keywords can be area-specific even based on dishes that the client might be searching for. The map facility should help users with locating close by diners and cafés.
The Menu with Price Details
Users also have the option to find the menu and compare the prices with various other restaurants. They can simply type the name of the cuisine or go through a provided drop-down list on a particular restaurant.
The Booking and Ordering Facility
Any food delivery app like Swiggy should give clients an alternative to book a table ahead of time. This is an offer to decrease the burden of showing up at a completely stuffed café fully packed restaurant and to cut waiting time. The users should also have the option to arrange food from the application from selected restaurants.
Another significant feature to remember for your application is the payment gateway. Incorporating this feature will permit users to pay for the food after eating or after delivery. One who wants to develop an online food delivery app like Swiggy ought to incorporate a few payment options like PayPal, Braintree, Paytm wallet, or even credit/check card. This helps to build customer's trust, initiating more trust.
- The app development time for advanced features should be 100-180 hours.
Push Notifications and Messaging
To retain customers, educate them with push notifications and messages should be implemented during the app development. Push notifications are to be sent to the targeted audience based on the current offers. Customers get attracted to the offers provided to them and this helps to retain the customers, shooting up the sales. The push notifications are also supposed to notify the restaurant owners of incoming messages so that they can act on it accordingly.
Managing Online Orders
Having a robust database will ensure the online requests are carried out efficiently and smoothly. Customers should have the facility to view their past orders, in this way if they want to repeat any order, they can simply check the history of their orders and can prompt to repeat the same order. This tab comprises the dish they want, delivery time, and address. This can be very less time consuming and hassle-free.
Social Media Interaction
Any food delivery app should likewise take into account the association with social media sites like Facebook, Twitter, and Instagram. This facilitates the restaurant owners to be able to interact with people by sharing their best cuisine, videos, and pictures on their social media through the app.
2. Admin Page
This section is responsible to control all the user data on the app. This page allows the admin to make necessary decisions like responding to reviews and to even block users if the need rises. Other functions of this page include;
- Usage analytics
- Cash report
- Intercom support
The key points before starting any Food Delivery App like Swiggy or Zomato.
1) Choosing a business model: for any food delivery app, usually there are two business models to choose from.
Aggregator Business Model
In this type of model, the restaurant's partner with the firm allowing users to log in, view their food items, and order food. However, the logistic operations are handled by the restaurant and not by any food delivery mobile app.
Food Delivery System with Logistic Delivery Services
In this type of model, complete logistic support is provided by the firm to restaurant partners enabling any kind of small startups and food joints to be able to manage their operations efficiently. It is a boon for restaurants that cannot afford the expenses of logistics operations. Swiggy is an excellent example of this model.
2) Choosing the correct people or region.
3) Partnering with supermarkets and restaurants. Building associations with the eatery proprietor.
4) Providing various user-friendly features and services on the mobile application, as it can get more business from the customers who find it comfortable and convenient using the app.
Swiggy is one of the biggest and most significant online food ordering and delivery app. Being an on-demand food delivery app, Swiggy also gives delivery service to the restaurant who don’t have much staff for delivery service.
How Much does it cost to Develop Zomato/Swiggy like App:
Development costs of apps like swiggy ranges depends on certain factors. Since these apps are database apps, their development costs would be a bit higher than simple restaurant apps. The cost of a restaurant app depends on the following key factors.
Key Factors That Determine The Cost:
There are various factors in determining the expenses and cost to create an app like Swiggy. They are as follows:
1) App Size
The Food Ordering App Development Cost varies on the overall size of the application. The more user-oriented and the standard of its functionality increases it will end up costing more than usual applications.
2) App Platform
Structure an application for various stages for maximum utilization of your application. Since most customers depend on Android and iOS gadgets, your application ought to exceptionally focus on these stages as top priority. The Cost to Develop an App like Swiggy & Zomato fluctuates depending on the various platforms; Android costs generally higher than the iOS platforms since it predominantly has more gadgets to be tried against. (among other reasons).So Food Ordering App for Android and Food Ordering App for iPhone, the expense fluctuates for every platform.
3) App Design:
Apps like Swiggy or Zomato need an engaging design to retarget customers, which needs to require the use of advanced technologies and tools. The designing cost may be moderately higher, yet commendable. In such a case, FuGenX has proven technical skill in designing and developing eye-catching apps at reasonable price·
4) Data Gathering cost
Before starting to develop an app, going through thorough research is necessary. One has to invest fundamentally in staff recruitment, conferences, competitors, and project requirement collection. The cost of hiring a project analyst, marketers, and talented strategists also adds to aggregate.
5) Database and APIs
Since food delivery apps manage loads of information, it is important to be continually updated from restaurants and cafes. Hence, the application needs a powerful database with the utmost security. Likewise, for payment integration and GPS tracking with features like push notifications, further leads to the cost to build apps like swiggy & zomato.
7) Developer’s Expenses
App developers who work to build the backbone of the mobile app demand certain fees. Advanced features like push notifications and geo maps and mobile wallets, translate to the higher cost paid to the developers.
The average price of an engineer is $100 per month. However, this price can be variable depending on the developer's specialization and relevant experience.
8) UI/UX Design
A good portion of app cost to develop Swiggy/zomato is also affected by the arrangement of setups and the work done by design engineers. In fact, having an attractive user interface and user experience design play a key role in the way of getting more clients on board since it is related with first impression logic.
License hosting fees can come upto $300 and the app hosting fees (about $99) are covered by the company including the designer’s compensation.
9) Testing and Publication
The testing of the application is significant before launching it in the market since it conceivably guarantees the product item is fault-free and free from bugs.
automated Routine tests and essential QA tests ensure the application is fit to be deployed and published to the online app stores.
10) ASO and App Marketing
ASO (App Store Optimization) is a basic necessity for your application to be discoverable to clients hoping to download a similar application. ASO is additionally a piece of mobile app marketing however it is marginally different . A Mobile App Development Company with versatile expertise can help adequately showcase and publicize your application after its successful launch.
Create an App like Swiggy or Zomato
In order to create a food ordering app like Swiggy or zomato , the cost is determined by the type of functionality and the number of features incorporated and this decides the overall cost involved in the process. However, creating the food delivery app like Swiggy doesn't generally look as basic as it sounds.
Also an app like Swiggy contains high-volume databases, continuous following, and real-time tracking, video streaming (if integrated), payment integration, and much more. The total cost to create a swiggy app also relies upon whether it is intended for both iPhone clients and Android devices.
Considering all of the relevant factors, resources needed and trending market scenario, slanting business sector situation, all-out expense to build up the application is probably going to hit somewhere between $18,000-$35,000.
How food delivering apps like Swiggy or Zomato make money?
1) Commission: Swiggy charges a 15%-25% commission on the order that they receive from the restaurants. The rate of the commission relies upon factors like the recurrence of orders from the location of a restaurant, the reliability of a restaurant on Swiggy, the rate charged by competitors, infiltration to another city, and so forth.
2) Delivery Charges:- Swiggy began charging for delivery service after it got a stronghold of the market.
3) Advertising-: With delivery services, Swiggy also started to publicize restaurants by means of two models-Banner promotions and priority posting of restaurants.
Now that we are aware of the endeavors and the time that are invested in sharing any food delivery app like Swiggy, it's thoughtful to look for a trusted mobile app development company, who are well versed with both hybrid and native technology, to build customized apps for different industry verticals. Talking to restaurant industry experts and digging out the unexplored opportunities in the mobile and web arena, can walk you through the latest trends in the restaurant industry. they can help to establish strong footprints in the industry and shoot sales up.
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